Who Is This Programme For?
This programme is ideal for Team Leaders, Supervisors and Managers who need to support, manage, and develop their people.
It will cover all the essential knowledge, skills and behaviours that are required to be a successful modern-day manager and is ideal for those who have had little or no formal management and leadership training in the past.
Our programmes are completely flexible in terms of delivery with minimum numbers of 1!
We can run this as an internal in-house training programme for a cohort or we can use our eco-delivery method all through virtual training and online coaching enabling us to run the programme on a personalised, individual basis.
If you’re looking for non-funded, commercial training, then our supervisory training courses and team leader courses can help.
Overview
What Will You Learn?
Being an effective manager is far more than just managing workloads and tasks. Instead, it’s all about people and delivering results through others.
This programme will provide you with a toolkit of people management skills so you can manage their performance more effectively and develop their skills. You’ll be able to understand how they tick so you can manage problems more effectively and build productive working relationships with everyone.
You’ll develop skills so you can become an inspirational leader building a high level of trust and acting as a role model for your team to follow.
How Will You Learn?
This is a 12-month programme and with our flexible delivery model, the choice is yours on how you’d like to learn.
If you have several managers within your organisation that have the same needs then we can run this programme as a cohort with a mixture of face to face, virtual and/or blended sessions – we’ll work with you to determine the right mix. Conversely, we can run this as an individual programme.
Our eco-delivery model is a mixture of regular one-to-one virtual training and online coaching sessions removing the need for learners to leave the office or their home.
Learner & Employer Feedback
The programme has been very insightful and engaging – full of detailed discussion and real examples based off my current workload.
I’m so proud to have achieved a distinction after 18 months on the Level 3 Team Leader/Supervisor programme. I’ve learnt so many new skills to take into my current and future roles.
Along with gaining my Level 3 qualification, I’ve achieved so much personally and professionally – including being promoted and receiving national recognition and accreditation for my social care programme. I’ve learnt a lot from the apprenticeship and really enjoyed the programme delivery, coaching and support throughout.
Our Skills Coach has given my learner so much to think about, helped her focus in work and given her the confidence to make the changes needed with her staff. Although she’s already been promoted whilst on programme, she’s progressed so well in the last 12 months that there’s now a succession plan in place for even further promotion!
Make An Enquiry Today
Please complete our enquiry form with
your requirements or give our team a call.
Delivery Options
In-house, customised delivery for a number of you from the same company. Choose from face to face, virtual and online delivery methods.
Monthly 2 hour virtual training and coaching sessions for individual learners. Flexible, remote learning that is personalised to your role.
Core Content
Learners Will Cover
- Setting career goals
- Conducting a personal SWOT
- Gaining feedback from others
- Prioritising tasks
- The Pareto Principle
- Effective delegation
- Communication methods and techniques
- Negotiation and influencing skills
- Conducting presentations
- Leadership vs management
- Leadership and management styles
- Acting ethically and with integrity
- Organisational culture
- Vision, mission and goals
- Organisational strategy and values
- Key principles of ED&I
- Managing a diverse workforce
- Supporting ED&I in the workplace
- Change management models
- Planning and communicating change
- Leading continuous improvement
- Project life cycles
- Project planning and initiation
- Managing and monitoring risk
- Five steps to solving problems
- Identifying problems and their causes
- Implementing solutions
- KPIs, SMART objectives and goal setting
- The performance review/appraisal
- Providing constructive feedback
- Coaching vs mentoring
- Coaching models
- Identifying training needs
- Stakeholder management
- Developing operational plans
- Managing budgets and resources
- Organisational policies and procedures
- Compliance and its impact
- Sharing best practice
- Planning and preparation
- Practice and techniques
- One-to-one help and guidance
Make An Enquiry Today
Please complete our enquiry form with
your requirements or give our team a call.
Programme Structure
This programme will been designed and delivered in a way that will maximise the performance of each learner. Learning the theory of a topic is great but it’s what the learner does to embed the learning and actually use it, that matters most.
All learning is reinforced with ongoing coaching, online resources and off-the-job activity to bring it all to life.
Each part of the programme will support each learner to apply their knowledge and skills via INTENT – IMPLEMENT – IMPACT.
- What did they plan to change?
- What did they change and how?
- What impact did it make?
Each Learner
Receives
Initial workshop and event about the programme and how to get a high grade.
Creation of a pre-programme learning and development plan. Includes goal setting and actions.
These can consist of workshops, masterclasses, virtual training, action learning sets, projects or coaching.
One to one development with a designated skills coach. Covers skills and an assessment progress review.
To take in-between learning events and to help embed the learning. Self-study and in the flow of work resources.
20% of the learner’s total working hours is used for “off-the-job” learning and development activities.
Held between the learner, employer and skills coach to monitor progress and to make any adjustments.
Our designated skills coaches will always be on hand to help your learners all throughout the programme.
End of programme assessment. Consists of activities like observations, evidence, tests and discussions.
Learners gain a pass or distinction from their end point assessment based on their results.
Current Programmes
Get In Touch!
If you have got some training requirements in mind please call us on 0333 320 2883 or complete the online form below and tell us about what they are and we’ll get back to you with some options and costs.