ILM Course

Improve your management skills and advance your CPD with just sixteen 30-minute online training sessions

ILM Assured Online Course Overview

Management Fundamentals is a comprehensive online course for managers in all types of organisations.

• This course consists of 16 individual sessions covering a variety of management and leadership topics
• Officially accredited by the ILM (Institute of Leadership & Management) and CPD (Continuing Professional Development)
• Provides managers with a firm foundation of the best management practices

• Sessions last between 15 and 30 minutes and you have up to 13 weeks to complete the programme
• Engage in interactive, practical training sessions that will keep your attention and interest levels high
• Complete the ILM course with an end of programme assessment consisting of 30 multiple choice questions.

Video Overview

Course Contents

Commercial and
Non-Profit Clients

Improve Your Management Skills & Receive
An ILM & CPD Accreditation

ILM Assured and CPD Certified

This course is ILM Assured and CPD Certified.
You’ll receive 2 formal certificates when you pass.

ILM & CPD Course Content

The ILM & CPD accreditation includes the first 13 sessions below. There are an additional 3 bonus sessions added that cover virtual and remote leadership. These are for your learning and as an additional resource if they apply to your role. Those 3 sessions are not assessed.

Session 1:
Essential Communication Skills

In this session you’ll learn:

• What communication entails in business
• The skills required for effective communication
• How to navigate and lead communication
• How to build relationships between your team members
• The most effective ways to express ideas and thoughts
• How to step into the shoes of other people
• How to use effective body language to influence
• The three key skills in the art of persuasion so you get your own way

Session 2:
Advanced Communication Skills

In this session you’ll learn:

• What advanced communication is, and the language it requires
• How to develop ways of communicating thoughts appropriately
• How we use our senses to assimilate and understand information
• How our brains receive and process information
• What can go wrong in communication and why it happens
• How to identify the thinking patterns of other people by watching their eye movements
• The words that advanced communicators use to send and receive messages

Session 3:
High Performing Teams

In this session you’ll learn:

• The characteristics of a high performance team
• Why some teams fail to work effectively
• How to assess your team’s strengths and weaknesses
• What strategies and long-term goals to put into practice
• How different leadership models fits into team development
• The stages of team development: forming, storming, norming, performing & mourning
• The seven characteristics of high-performing teams

Session 4:
Effective Coaching Skills

In this session you’ll learn:

• What the definition of coaching is and why it is so important
• The situations when it is right to coach and when it is not
• The tried and testing coaching models and how to apply them
• A range of skills for coaching your people
• How to structure a coaching session both formal and informal
• How to give constructive and helpful feedback
• Ways to improve your questioning and listening skills

Session 5:
Delegation Skills

In this session you’ll learn:

• The purpose and benefits of delegation
• Five questions to ask yourself before delegating tasks
• Who to give what task to and how
• How to delegate effectively – what to say and how to say it
• Why managers fail to delegate
• How to evaluate the results of delegated tasks
• Learn how to overcome pushback from others

Session 6:
Emotional Intelligence

In this session you’ll learn:

• What emotional intelligence is and how it impacts business
• The five stages of emotional intelligence
• How the brain operates on an emotional and logical level
• How to manage human emotions
• The competencies required to have high levels of emotional intelligence
• How to put emotional intelligence skills into practice
• The positive impact of emotional intelligence through several examples

Session 7:
Leadership Styles

In this session you’ll learn:

• The four styles of business leadership
• The advantages and disadvantages of each leadership style
• The best business situations in which to use each style and how
• What the six emotional styles of leadership are and when to apply them
• Which style suits your current management approach
• The results to expect by adopting each style
• How to develop different styles of leadership to match the situation

Session 8:
Management versus Leadership

In this session you’ll learn:

• The characteristics of management and leadership
• Why both are beneficial to your business
• The differences between the two approaches and mindset
• Where different elements of management fit within an organisation
• How to develop result-oriented management skills
• The concept of “Super Leadership” and what this means to the modern day manager
• An introduction into situational leadership. What it is and how it works.

Session 9:
Managing Change

In this session you’ll learn:

• How change impacts the workplace
• The stages each person goes through when faced with change
• How to apply the stimulus-response model of change
• How to make changes in the workplace with staff buy-in
• The six-step process for driving change
• How to deal with staff members’ resistance to change
• Tips for communicating a change effectively

Session 10:
Managing Performance

In this session you’ll learn:

• The benefits of performance management
• How to define performance goals and measurable outcomes
• The purpose, duties and responsibilities of your employees
• Why you need to tap into employee performance
• How to run a performance development meeting
• Techniques and strategies for managing poor performance
• What to do if performance doesn’t improve

Session 11:
Motivation Masterclass

In this session you’ll learn:

• Why motivation matters and how to boost morale
• Ideas and theories behind motivation including Hertzberg, McClelland, Maslow & Vroom
• The key drivers of employee motivation
• How to motivate your team based on different factors
• The four key elements for personal drive and motivation
• How to be empowering, energising, leading and inspiring
• How to implement motivational strategies within your team

Session 12:
Effective Time Management

In this session you’ll learn:

• Why time management is crucial for your business success
• Whether it is possible to manage your time
• The four principles of time management
• The time management matrix to determine what to work on and when
• How to implement time management best practices
• Effective self-management and discipline tips
• How to manage your inbox and keep on top of things
• What results to expect when you get it right

Session 13:
Conflict Management

In this session you’ll learn:

• Different types of conflict
• How to identify conflict
• Why conflict is an issue within the workplace
• How to analyse conflict to determine what approach to use
• Conflict resolution techniques and strategies
• Constructive versus destructive behaviours

3 Bonus Sessions

Bonus Session 14:
Leading Virtual Teams

In this session you’ll learn:

• The differences between remote & F2F leadership
• The skills needed to lead remote teams
• How to provide feedback to virtual teams
• Methods to communicate to your team
• How to set expectations and goals remotely
• How to support your teams in the right way

Bonus Session 15:
Effective Remote Working

In this session you’ll learn:

• How remote working differs from office based
• How to develop the right mindset for remote working
• Methods on how to keep a work/home life balance
• Top tips on how to set yourself up for success
• How to prioritise your wellbeing and health
• Way to make the most from remote working

Session 16:
Transitioning To The New Normal

In this session you’ll learn:

• How to identify what you can control and what you can’t
• What your role is a leader in the new normal?
• How to develop the right mindset and approach
• Top tips on how to prioritise mental health and wellbeing
• How to cope with volatility and uncertainty
• How to cope with complexity and ambiguity

Receive A FREE Sample Session Of Our ILM Assured Course

Enter your details below to recieve:

“Emotional Intelligence – The Added Managerial Advantage”

I give you permission to email me the free session, a weekly management tip
& occasional exciting offers from MTD. *

Explore our other Online Course options

Free Online Management
Training Course

Online Bite-Size
Training Courses

Management
Training Webinars

What They Say

The training was very informative with new concepts. It was flexible where you can jump from one module to another freely and the given time duration is long enough to finish it. The training provides practical solutions which can be implemented immediately and we’re getting really good results.

All of the training modules were very well received by our managers and definitely added to their toolbox of skills. We found everyone that we dealt with at MTD to be very helpful and friendly and we will definitely use them in the future

We have lots of locations around the world so this Management Skills Course is ideal for us. All of our managers receive consistent training whether they are in London or Mumbai so it works for us. The quality of the sessions are excellent and the course is very engaging

All of our new management staff at the C.A.B complete this course. We have used this course to improve their skills and knowledge for people management. It has shown them how to understand what type of managers they work with and most importantly what type of manager they should be. We have enjoyed the course and would recommend it to others

Learn more about our ILM courses and
uncover our best practices and tips

6 Best Ways To Manage Remote Teams And Virtual Groups

The time difference can cause major problems in planning conference calls and other such contacts, especially in international settings. If...

Read More

Managing A Virtual Team

Is your organisation set up for success or failure?

Read More

FAQs about Assured ILM Courses

What is the purpose of a management course?

A management course gives you the essential skills to lead effectively.

To succeed in a leadership role, you’ll need to build skills through structured learning. A course such as our leadership training helps you develop Essential Management Skills including communication, decision making, and team leadership. While these can be gained on the job, an ILM course provides a clear framework to apply them in your workplace.

Why should I complete an ILM Course Online?

Online ILM courses let you learn flexibly, wherever you are.

The convenience of an Online Management Course is one of its biggest advantages. You can complete sessions at any time, without being tied to a set date or location. All you need is a device and internet connection, and courses can be adapted to fit different learning preferences and requirements.

Do online courses come with a certificate?

You’ll receive two recognised management certificates on completion.

Our course is accredited by both ILM (Institute of Leadership & Management) and CPD (Continuing Professional Development). After finishing the 13-week programme, you’ll gain certificates from both awarding bodies to validate your achievement.

How is the course assessed?

Assessment is through a short online test at the end of the course.

After completing the 16 sessions, you’ll take a 30-question multiple choice assessment. A pass mark of 70% is required to earn your ILM and CPD accreditations. If you don’t meet the benchmark first time, you’ll be able to retake the test.

How do I pay for the ILM Online Courses?

Booking is simple, with payment by card or invoice.

You can visit our Booking Information page to select your preferred option. Multiple bookings can also be made at the same time.

How soon after ordering will I be able to access the online course?

Access is immediate when paying by card.

Once payment is made by card, you’ll be taken straight to the online course portal to create a username and password. If paying by invoice, access will be provided as soon as payment is received and a link will be sent for you to set up your details.

I live in a country that does not pay VAT. Will I still be charged this?

VAT is applied automatically based on your country of residence.

When you enter your location in the payment portal, the system will calculate tax automatically. If your country is VAT exempt, no VAT will be added to your order.

Get In Touch!

If you have got some training requirements in mind please call us on 0333 320 2883 or complete the online form below and tell us about what they are and we’ll get back to you with some options and costs.