Cultural Awareness Training Course

For beginners or the
experienced, we can help…

Public Courses

Essential cultural awareness skills. Open courses delivered around the UK. ILM & CPD accredited.

Customised Training

Cultural awareness training designed and delivered around your exact needs.

Online Courses

Choose from LIVE webinars or an off-the-shelf online course.

Trusted By The Public & Private Sector

Both our online and face to face cultural awareness training courses are accredited with the Institute of Leadership & Management and are CPD Certified.

If you attend one of our public courses you can receive two certificates. The ILM certificate requires you to take a short multiple choice assessment.

Overview | Cultural Awareness Training Courses

Regardless of your leadership experience, our cultural awareness training will equip you with the strategic insights and practical skills to lead diverse teams effectively.

We offer a range of cultural awareness training solutions that include open courses, in-house training and an ILM assured online course.

Some of the key skills that all our solutions cover include:

Understanding Cultural Differences
Developing Cultural Sensitivity
Effective Cross-Cultural Communication
Building Cross-Cultural Relationships
Navigating Cultural Conflict
Adapting to Diverse Work Environments
Promoting Inclusion and Diversity
Using Cultural Differences for Innovation

Course Outline | Cultural Awarenes Training

Here is an example of an in-house, customised course we can run for you. We can deliver this course exactly as it is below, or we can tweak it to suit your requirements.

Introduction To Cultural Awareness

Why is it important?
Common challenges that workplaces face
Are you culturally aware?

Understanding Values

What does culture mean?
What are values?
Improve the awareness of cultural values and how these compare with people from other cultures
Understanding the world according to others

Relationship Building

How to build up effective networks and relationships with others
To provide tips, techniques and strategies to understand and adopt business and social etiquette
How to handle questions during negotiations, sales and presentations in a multi-cultural context
How to encourage non-native speakers to communicate more effectively

Communicating

How to communicate effectively and how to overcome language barriers
Techniques and strategies to improve the understanding of organisational and cultural differences
Looking at how teams operate from other cultural perspectives – how meetings are run, the role of a manager, preferred communication methods etc
How to effectively negotiate with people from different cultures

Personal Action Planning

Developing a plan action – what will it take?
What are you going to start doing?
What are you going to stop doing?
What are you going to do more of?
What are you going to do less of?

Key Features | Cultural Awareness Course

Cultural Awareness Training

Gain valuable insights and strategies to navigate and appreciate cultural diversity in the workplace. Our courses are delivered by experienced trainers in an engaging, practical way that makes the learning easy to understand and apply.

Embed The Learning

Understanding cultural awareness is essential, but applying it in everyday work situations can be challenging. That’s why our courses include methods and tools to help you embed cultural awareness practices into your work environment.

Certification

All our solutions are assured by the Institute of Leadership and Management and are CPD certified. This reassures you that the training you will receive is the very best.

What Learners Say

Participants often share that the cultural insights and strategies learned on our courses have greatly improved their interactions and team collaboration. Please check out our independent Feefo reviews to see for yourself.

On-Going Support

After the cultural awareness training has taken place, all learners will receive 6 months access to our sister company Skillshub’s eLearning platform. They will also receive email and phone support that they can tap into.

Similar Learners

Our courses are ideal if you’ve had no formal training or a new to the role. All the other learners on our course are in the same boat as you which helps to gel the group.

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Frequently Asked Questions

What is cultural awareness training?

Cultural awareness training is designed to help individuals understand, respect, and effectively work with people from different cultural backgrounds. It covers areas such as:

• Understanding cultural diversity
• Effective cross-cultural communication
• Overcoming language barriers
• Adapting to different cultural norms and etiquette
• Developing cultural sensitivity
• Reducing cultural biases
• Building inclusive work environments
• Enhancing team collaboration and trust

Why is cultural awareness important in the workplace?

How long is a cultural awareness training course?

Our open courses are 2-days in duration to cover all the essential cultural awareness skills you need. They will give you a thorough foundation in what you need to learn to be effective in your role.

We can also run cultural awareness training as an in-house programme. With this, you can select the basic cultural awareness skills that your people need, and we will design and deliver a customised course around them. Some skills might be more important than others in your line of work so we will tailor the training accordingly.

Are your open courses suited to me?

Our open courses are perfect if you’re new to the concept of cultural awareness in the workplace. You may have worked in diverse teams before but now need to deepen your understanding to create inclusivity and effective communication.

Our cultural awareness training courses are also ideal if you haven’t had any formal training in this area. You might have learned through experience or never had the chance to develop these skills properly. Our courses are designed to equip you with cultural awareness best practices to create a more inclusive and collaborative work environment.

Please also check out our leadership development training and team leader training courses as alternatives.

Make An Enquiry

Please call us on 0333 320 2883, email us at [email protected] or complete our online form below with any questions that you may have and we will get back to you.