You could easily be forgiven for being confused about the differences between coaching and mentoring. After all, both these terms refer to one-to-one supportive learning where a less experienced individual benefits from the insights of a more senior person. It also doesn’t help that they…
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What does leadership mean to you? It’s a key question that we ask on our Leadership Development Training Programmes. Leadership seems to mean many different things to different people. Everyone has an opinion on what makes a good leader. This may be, in part, because…
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With any group endeavour there are stages to work through before the team learns to cohere and work effectively together. It’s common-sense that we can’t expect a collection of disparate personalities who haven’t worked together before to immediately form an effective and unified whole. Tuckman’s…
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As a manager you will have an important and unique role in not only getting results for your department and company, but also in developing the skill sets, the knowledge, and the responsibilities of your team members. And today, one of the most important of…
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Much is written about emotional intelligence. In fact, a quick Google search of the term reveals over 40 million results! It’s clearly a concept with a lot of traction, and it’s increasingly valued within a leadership context. In this article we’ll look at what emotional…
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How do most organisations approach change? In our experience, most are driven to change because of current circumstances that don’t support their future goals, objectives, or vision. In other words, they react or respond to the situations they face and then drive the changes to…
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Managers are many things. They are employees, employers, supervisors, teammates, and coaches. They answer to their superiors, partners, and clients, but most of all, they are responsible for the productivity and loyalty of their team. A true leader is a coach that is invested in…
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Transactional analysis is a very popular topic that we deliver on our Management Training and Leadership Development Training programmes. You may not have considered this much before, but when you are conversing with another person, the one who is talking could be said as giving…
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In the landscape of apprenticeships, a key component that sets the foundation for comprehensive skill development is the requirement of “20% Off The Job Training.” This integral part of an apprentice’s journey ensures that a significant portion of their time is invested in structured and…
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Psychologists Robert Tannenbaum and Warren Schmidt developed their continuum model of leadership in a paper published in the Harvard Business Review in 1958. The model depicts a range of possible management strategies ranging from top-down dictatorial management on one side, to fully collaborative, team-based working…
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One of the most interesting models of team effectiveness was developed by Patrick Lencioni (2005). According to him, all teams have the potential to be dysfunctional. To improve the functioning of a team, it is critical to understand the type and level of dysfunction. Like…
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Implemented correctly and they can be a vehicle for performance improvement. Implemented incorrectly and they can demotivate and cost you a ton of money. What am I talking about? Well, I’m talking about a Training Needs Analysis. Some call it a TNA or Training Needs…
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