Anne Frank once said, “How wonderful it is that nobody need wait a single moment to improve the world.” Our moods often dictate how we appear to people. Others only see our behaviour, which is the tip of the iceberg when it comes to who we really are.…
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I was reading about a case where the arbitration organisation, ACAS, were brought in to a dispute between two parties in an organisation, to help sort it out. One statement in the article intrigued me. (more…)
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Not so long ago, the era of broadcast media was when information was pushed on us. We had little choice on what we saw or experienced when we were watching training videos…whatever was on the film or in the book, we had little input or…
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You don’t need me to tell you that turning round a failing business is difficult. Having the right strategy and good organisational skills, plus a good product, simply aren’t enough these days. (more…)
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“An object at rest tends to stay at rest and an object in motion tends to stay in motion with the same speed and direction unless acted upon by an outside force” – Isaac Newton’s First Law of Motion. (more…)
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Do you like to influence people? Have you got knowledge of your subject to the extent that others could benefit from your experience? If so, you are or could be an effective expert that people take notice of and listen to. (more…)
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LandRover and BodyShop in the UK have led the way in a change process that has drawn attention from other companies and industries. It’s not a new concept, but one that has gathered momentum recently. (more…)
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I was reading an article by Margaret Heffernan about how to fire someone. She says it’s important to manage the exit with dignity and kindness. Your ability to do so can hugely improve your standing in the business and actually raise morale. She learned this…
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Recall your worst day at work, when events of the day left you frustrated, unmotivated by the job, and brimming with disdain for your boss and your organization. (more…)
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As Elton John eloquently put it, “Sorry seems to be the hardest word”. Why is it difficult for some managers to admit mistakes, learn from them and move on? (more…)
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How do you become good at something? Most psychologists agree it’s repetition that makes something easy for us to do and that’s borne out by a study of our brain, which fires neurons in a repetitive way, called habituation. But when we do something so…
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Have you ever done something that you know didn’t live up to your personal values or standards? Duh, well yeah, of course! If you have, how have you explained away the reasons? What’s really interesting about humans is when we try to explain something unusual…
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