It’s one of the biggest challenges you can face when you return from holiday. Dealing with all your emails that have come in while you’ve been away can be frustrating and time-consuming. CBS have come up with some ideas that are very helpful in determining…
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Meetings can drain the life out of a company, with people spending so much time at meetings that they can’t actually do any work. But maybe you know that, and have already tried all of the standard tactics to reduce meeting time such as designating…
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Today’s economic and cultural environment that businesses have to work in are subject to the greatest levels of change we have ever experienced. Nothing is the same as it was. Everything is either growing or dying. (more…)
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Leading team members to improve their performance is probably the biggest topic of conversation that we have on our management courses. Most managers ask how they can encourage people to accept responsibility for their own performance, rather than having to force or tell people what…
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Anne Frank once said, “How wonderful it is that nobody need wait a single moment to improve the world.” Our moods often dictate how we appear to people. Others only see our behaviour, which is the tip of the iceberg when it comes to who we really are.…
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I was reading about a case where the arbitration organisation, ACAS, were brought in to a dispute between two parties in an organisation, to help sort it out. One statement in the article intrigued me. (more…)
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Not so long ago, the era of broadcast media was when information was pushed on us. We had little choice on what we saw or experienced when we were watching training videos…whatever was on the film or in the book, we had little input or…
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You don’t need me to tell you that turning round a failing business is difficult. Having the right strategy and good organisational skills, plus a good product, simply aren’t enough these days. (more…)
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“An object at rest tends to stay at rest and an object in motion tends to stay in motion with the same speed and direction unless acted upon by an outside force” – Isaac Newton’s First Law of Motion. (more…)
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Do you like to influence people? Have you got knowledge of your subject to the extent that others could benefit from your experience? If so, you are or could be an effective expert that people take notice of and listen to. (more…)
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LandRover and BodyShop in the UK have led the way in a change process that has drawn attention from other companies and industries. It’s not a new concept, but one that has gathered momentum recently. (more…)
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I was reading an article by Margaret Heffernan about how to fire someone. She says it’s important to manage the exit with dignity and kindness. Your ability to do so can hugely improve your standing in the business and actually raise morale. She learned this…
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