As a manager, you’ll want to ensure that your employees are as productive as possible and in order to be productive they must feel motivated. The Hertzberg Motivational Theory, developed by Frederick Hertzberg, is actually a very simple and realistic view of how employees are…
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The Business Excellence Model, also referred to as the EFQM Excellence Model, was designed in the early 1990’s in order to provide a framework to be used when assessing businesses in competition for the European Quality Award. It took me quite a while to understand…
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