The promotion trap for new managers is that they were promoted because they were good at their job not because they are good managers. They have been more used to doing the task than managing a group of people. (more…)
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One of the best and bravest ways to assess your effectiveness as a manager is by seeking feedback from the people who work for you. The biggest challenge in achieving this is getting your team to be honest. There is always a danger that people…
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Improving your management skills is a key factor in the success of any business and department. You can’t stand still in today’s business world; to be successful, you not only need to be as good as you possibly can be, you also need to maintain…
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Leading team members to improve their performance is probably the biggest topic of conversation that we have on our management courses. Most managers ask how they can encourage people to accept responsibility for their own performance, rather than having to force or tell people what…
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How do you become good at something? Most psychologists agree it’s repetition that makes something easy for us to do and that’s borne out by a study of our brain, which fires neurons in a repetitive way, called habituation. But when we do something so…
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On one of our programs, a manager remarked that he had a team member who, no matter how he gave directions of what should be done, always failed to comply. It wasn’t a matter of competence or illiteracy…they just failed to do what was asked…
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Don’t think that Excel is just a spreadsheet. To excel at something is a pinnacle of achievement. Personal mastery begins with a vision of what you want to achieve in your life or at work. Some of us may have goals and objectives, but these…
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Many teams are actually just a group of people who happen to be working under the same roof. They may have similar jobs, work for the same company and aim for similar results, but are they all pulling in the same direction, meeting the same…
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We had an interesting discussion on a recent training course about how continuous improvement within a department can be supported. One manager on the course was implementing a Kaizen Programme and his main concern was that the structure of the organisation, and especially his team,…
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It’s been said that there are three types of people in business: – those who make things happen, those who watch things happen and those who ask “what the heck happened?”! At the start of each month, it’s a good time to analyse how you…
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Many psychologists have long argued over the impact of negative thoughts. All agree they have a powerful effect on you. They affect your attitude, your physiology, and your motivation. Your negative thoughts actually control your behavior. They can make you sweat, make a messy presentation…
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